Privacy Policy

Effective Date: September 19, 2026

At Trial of Fears (presented by Waikiki Trolley), operating via trialoffears.com, we are committed to ensuring the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you interact with our event, purchase tickets or merchandise, and use our website. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information to facilitate your experience:

  • Personal Information: Your name, email address, phone number, and other contact details when provided for purposes such as ticket bookings, merchandise purchases, event inquiries, or newsletter sign-ups.

  • Payment Information: When you purchase tickets or merchandise on our website, we collect payment information to process your transactions securely. (Note: We use secure third-party payment processors and do not store your full credit card details).

  • Usage Information: We gather data on how you interact with our website, including your IP address, device information, browser type, and the specific pages you visit.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your preferences and optimize website functionality. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our services, including processing ticket reservations, merchandise orders, and customer support.

  • To personalize your experience on our website and deliver relevant event content, lore, and promotions.

  • To process payments securely and verify transactions.

  • To communicate with you, including sending transactional emails (like tickets and receipts), responding to your inquiries, and sending marketing updates regarding Waikiki Trolley events.

3. Data Sharing and Disclosure

We respect your privacy and only share your information under the following circumstances:

  • With Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, processing payments, handling ticketing, or fulfilling merchandise orders.

  • Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to protect the safety of our staff and event attendees.

  • Business Transfers: In the event of a merger, sale, or other business transaction involving Waikiki Trolley or Trial of Fears, we may transfer your information to a third party as part of the transaction.

4. Your Choices

You have certain rights regarding your personal information:

  • You can access, correct, or update your personal information by contacting us directly.

  • You can opt out of receiving marketing and event communications from us at any time by following the "unsubscribe" instructions at the bottom of our emails.

  • You can manage or disable your cookie preferences through your web browser settings.

5. Data Security

We employ industry-standard security measures, including encryption and secure server hosting, to protect your data from unauthorized access, disclosure, alteration, and destruction.

6. Children’s Privacy

Our haunted event and associated website services are not intended for individuals under the age of 18 without parental consent. We do not knowingly collect or maintain personal information from children. If we become aware that we have inadvertently collected such information, we will delete it promptly.

7. Changes to this Policy

We may update this Privacy Policy to reflect changes in our operational practices or for legal and regulatory reasons. We will post any changes on our website and update the effective date at the top of this page.

8. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact our team at:

Email: waikikitrolleyevents@gmail.com

Phone: (808) 591-2561

By using trialoffears.com, you agree to the terms of this Privacy Policy. Please review this policy periodically for any updates or changes.